Customer Service Manager

Internal Sales Team Manager

Bournemouth- Hybrid (2 x a month minimum)

£45k

The Company

This company are well-established in the Kitchen and Bathroom sector with over 20,000 products and a huge online presence.

They are looking to recruit an experienced Sales Manager to oversee their inbound sales team, who service customers via telephone, email and live chat.

The Role

As the team manager, you would:

·Hold overall responsibility for the teams performance

·Analyse sales data

·Develop and implement the sales strategy

·Train and mentor team members

·Monitor and manage performance

·Manage sales forecast and pipeline

The company operate a flexible hybrid working policy with a minimum office attendance of 2 x a month for team meetings.

The Candidate

·Previous experience managing a team of telesales or internal salespeople, ideally involving online/ecommerce sales.

·Hands-on leadership style

·An ability to develop and motivate team members

The Package

Salary up to £45k (DOE)
25 days holiday, plus the ability to buy/sell up to 5 days
£500 budget to set up your WFH space
Free onsite gym at the office
Enhanced maternity/paternity pay
EAP/GP in your pocket/Headspace subscription
Dog friendly office.