Remote Chat and Email Support Representative

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We’re hiring a Remote Chat and Email Support Representative to deliver fast, empathetic assistance across live chat and email platforms like Zendesk, Intercom, and Help Scout. You’ll troubleshoot issues, clarify digital workflows, and simplify tech language to support users with confidence and care. Using Slack, Zoom, and Notion, you’ll collaborate with teammates, share insights, and improve customer resources. Your clear communication and attention to detail will shape every customer interaction. This fully remote role offers flexibility, autonomy, and an annual salary of $48,849—empowering you to turn everyday support into meaningful, lasting customer connections from wherever you work best.

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