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Houseman
HOUSEMAN
Are you the newest member of our Team?
Start Your Journey with Us; Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
TownePlace Suites by Marriott Hotel is currently searching for remarkable Houseman for our Bakersfield location. If you have a desire to help others, are looking for a career in the hospitality industry and you want to grow, taking your career to the next level, you’ll have the opportunity to apply what you know, strengthen as a leader, and much more.
PLEASE APPLY IN PERSON AT
TOWNEPLACE SUITES 8300 GRANITE FALLS DR., BAKERSFIELD
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for removing laundry from rooms and chutes and washing, drying, and folding it. Responsible for cleanliness of common areas, and achieving ongoing guest satisfaction.
- Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
- Perform quality assurance (QA) requirements for department.
- Remove laundry from rooms and/or chutes.
- Separate laundry and identify items requiring pre-spotting treatment.
- Operate laundry processing equipment at a level of proficiency resulting in an acceptable level of cleanliness and supply of linens.
- Advise management when supplies need to be replenished.
- Responsible for keeping laundry room and equipment clean and working in a safe manner.
- Restock linen on floors as necessary.
- Clean and maintain common areas, i.e., elevators, guest laundry, stock and store- rooms, meeting rooms, hallways, stairs, pool and exercise areas, vending area, library, break-room, etc. Cleaning may require cleaning of windows, sweeping, mopping, waxing, and polishing marble floors and tile floors.
- Maintain work areas in a clean and orderly manner.
- Restock supplies in all common areas.
- Remain highly visible and be readily available for guests at all times.
- Take initiative to offer assistance or answer questions throughout the hotel.
- Proper administration of key control.
- Willingness and ability to train new associates.
- Complete maintenance work orders and deliver to the supervisor in a timely manner.
- Thoroughly understand and implement the Brand service culture.
- Perform all shift checklist responsibilities.
- Support team members to ensure the team’s entire workload is completed daily.
- Perform other duties as required.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.
Education and/or Experience:
- High School diploma or GED preferred.
- No previous experience required, but preferred.
Knowledge, Skills and Abilities:
- Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
- Good interpersonal skills. Ability to work in a courteous, tactful and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
- Ability to communicate effectively.
- Ability to work in a fast-pace, high-energy and demanding work environment.
- Basic knowledge of hotel operations or ability to learn quickly.
- Ability to work as a team player with all levels of associates.
- Dedicated, hard-working, self-motivated.
- Good time management skills; multi-tasks skills; ability to prioritize; and coordinate details.
- Flexibility to adjust work priorities as necessary.
- Skill in operation of tools and equipment listed below.
EQUIPMENT OPERATED:
- Laundry machines
- Vacuum cleaner
- Laundry cart
- Laundry chute
- Shelving on Wheels
If this is you, we want you to contact us... Now!
SELECTION GUIDELINES:
Formal application, rating of education and experience; oral interview; reference and other background checks, and job-related tests may be required.
Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.
Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.
This hotel is owned and operated by an independent franchise. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
Job Types: Full-time, Part-time
Pay: $16.90 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekends
Work Location: In person