<h2>Customer Service Agent – Remote | Lululemon | UK-Based Applicants Only</h2><ul><li><strong>Location:</strong> Remote (United Kingdom)</li><li><strong>Job Title:</strong> GEC Educator – Customer Service Agent</li><li><strong>Contract Type:</strong> Fixed-Term | Full-Time (40 hours/week)</li><li><strong>Vacation Blackout:</strong> 20 November 2025 – 10 January 2026</li></ul><h2>Purpose of the Role</h2><p>Join Lululemon’s <strong>Guest Education Centre (GEC)</strong> as a <strong>Customer Service Agent</strong>, where you’ll deliver world-class support across phone, email, live chat, and social media. You’ll be the voice of the brand, helping guests navigate their shopping experience with empathy, efficiency, and product expertise.</p><h2>Key Responsibilities</h2><ul><li>Resolve guest inquiries with warmth and professionalism</li><li>Manage orders, returns, and troubleshooting across multiple platforms</li><li>Maintain deep knowledge of Lululemon products and policies</li><li>Meet quality, schedule adherence, and efficiency targets</li><li>Participate in career development and performance coaching</li><li>Contribute to an inclusive team culture through IDEA initiatives</li></ul><h2>Skills, Experience & Qualifications</h2><p><strong>Required:</strong></p><ul><li>Minimum <strong>1 year of customer service experience</strong></li><li>Strong verbal and written communication in English</li><li>Ability to multitask and manage live chat conversations</li><li>Intermediate to advanced computer skills (Microsoft Office, internet navigation, 50 WPM typing)</li><li>Commitment to <strong>2.5 weeks full-time training</strong></li><li>Self-motivated, dependable, and able to work independently</li></ul><p><strong>Preferred:</strong></p><ul><li>Familiarity with e-commerce platforms and CRM tools</li></ul><h2>Schedule & Work Requirements</h2><ul><li>Weekdays: 7am–5pm GMT</li><li><strong>Full-time:</strong> 40 hours/week</li><li><strong>Work-from-home setup:</strong><ul><li>Quiet, distraction-free space with a closable door</li><li>Reliable internet connection</li><li>Ability to work on a computer for up to 8 hours/day</li></ul></li></ul><h2>Join Our Official Channels for more Jobs & Scholarship</h2><p>No comment\'s at the moment!, Be the first to post a comment.</p> #J-18808-Ljbffr
